1 positions
Host-Hostess - Due South
Posted on Mar 3, 2023
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave.
Host Responsibilities:
Greet incoming and departing guests warmly with a smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat guests in either the bar or dining area depending on their preference
Inform guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
Tend to special guest needs and requests
Observant to guests' needs throughout dining experience to ensure they receive high quality service
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Help dining room staff
Contribute to team effort by accomplishing related results as needed
